Sales Associate
وقت كاملالوصف الوظيفي
Your Responsibilities in this role
- Responsible for a designated geographic market area for the bakala/HoReCa/Small Enterprise channels to ensure sales & distribution objectives for brands on the marketplace are delivered as per targets
Distribution: - Adhere to permanent journey plans to service customers as per the determined frequency of coverage to achieve targeted numeric & weighted distribution for brands on the platform
- Identify and close gaps in the distribution network through productivity improvement and route optimization
- Ensure bakala/HoReCa/Small Enterprise target achievement at thecategory, brand, and SKU level
- Undertake POS merchandising execution for brands on the platform to support tertiary sales from priority retailers
- Ensure range selling KPIs are met for all brands on the marketplace for the designated area
- Ensure order fulfilment & follow-up is done for all customers as per the delivery promise
- Identify new customers for sales expansion and implement launch plans
- Promotions:
- Increase sales by ensuring BTL campaigns & schemes are communicated to customers as per monthly sales objectives
- Gather market information on the competition and work with merchandising team and brand partners to provide inputs for marketing & promotion design
- Identify target outlets for BTL schemes and ensure scheme uptake targets are delivered
- Support brands on new product launch to ensure placement & sampling targets are achieved
- Gather insights on promotion effectiveness and communicate to central merchandising teams
- Ensure brand pricing, promotion & visual merchandising norms are implemented in the market Increase enrolment of credit for customers in line with allocated targets to ensure customer working capital availability for sales per customer
- Ensure reporting for the design areas are using MIS through daily, weakly and monthly reports
Trade Relationships: - Develop and maintain relationships with customers to ensure Amal is positioned as a trusted supplier with high reliability
- Work jointly with key accounts to improve sales volumes and range selling
- Interface with local customer associations to be the voice of Amal in the local market
- Customer Enablement & Growth:
- Educate & train customers in the use of the app and its features to increase self-service orders on the app
- Spend time with customers regularly to understand pain points and evolve solutions that can be given by Amal offline & online
- Share customer insights with other sales team members to enable Amal NPS is consistently improving
Brand Partnerships: - Partner with merchandising to identify new brands and grow existing brands by providing market intelligence on new brands & products that can be launched
o Work with focus brands to drive market share expansion campaigns - Ensure individual brand sales metrics on the platform are met An Ideal Candidate Profile for this Role:
- 5-6 years of prior sales experience in Iraq, including Baghdad, for a global/regional FMCG/Electronics company or large brand distributor
- Should have directly managed a geographic area for sales for the Bakala channel with responsibility for area sales targets and market expansion
Execution experience in on-ground implementation of trade schemes, reporting, and reconciliation - Exposure to modern trade and Key Account Management for institutional customers is desirable
- Experience in launching a new brand in Iraq, and entering new geographic markets in FMCG/Electronics
- Experience will be an added advantage
Job Requirements
- Post Graduate Degree in Marketing
- 5-6 years of FMCG/Electronics Sales experience
- FMCG/Electronics Sales Management
- Retailer Relationship Development
- Sales Analytics & Reporting skills
- Brand launch & distribution execution skills
- Distributor & Supplier RoI Management
- Knowledge of English & Arabic
- Use of Sales & CRM Platforms for Reporting