الوصف الوظيفي

Key Responsibilities:

1. Customer Transactions:
   • Process customer deposits, withdrawals, and transfers accurately.
   • Assist with other transactions such as issuing cashier's checks and money orders.
2. Customer Service:
   • Greet and engage customers in a friendly and professional manner.
   • Answer inquiries and provide information about products and services.
3. Cash Handling:
   • Count and verify cash at the beginning and end of each shift.
   • Ensure the cash drawer is balanced and report any discrepancies.
4. Record Keeping:
   • Maintain accurate transaction records and update customer account information.
   • Follow proper filing and documentation procedures.
5. Compliance:
   • Adhere to all banking regulations and internal policies.
   • Follow security protocols to protect customers and the bank from fraud.
6. Cross-Selling:
   • Identify opportunities to promote and cross-sell banking products.
   • Encourage customers to explore additional services offered by the bank.
7. Team Collaboration:
   • Work collaboratively with colleagues to ensure a cohesive and efficient work environment.
   • Provide support during peak times or as needed.

Skills & Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field.
• Strong numerical and communication skills.
• Previous experience (0-2) in cash handling or customer service is beneficial.
• Knowledge of basic banking products and services.