الوصف الوظيفي

Key Responsibilities:

1. Quality Assurance Audits:
   • Conduct internal audits to assess the adherence of various departments to established policies and procedures.
   • Evaluate the effectiveness of internal controls and risk management processes.
2. Process Documentation:
   • Review and update process documentation to reflect current policies and procedures.
   • Ensure that all internal processes are documented accurately and comprehensively.
3. Compliance Monitoring:
   • Monitor compliance with regulatory requirements and internal policies.
   • Stay abreast of changes in banking regulations and implement necessary adjustments.
4. Root Cause Analysis:
   • Identify root causes of issues or non-compliance and recommend corrective actions.
   • Collaborate with relevant departments to implement improvements.
5. Quality Metrics Reporting:
   • Develop and maintain quality metrics reports to measure and communicate the effectiveness of internal processes.
   • Provide regular updates to management on audit findings and improvement initiatives.
6. Training and Development:
   • Provide training sessions to employees on quality standards and best practices.
   • Collaborate with departments to ensure a comprehensive understanding of quality expectations.
7. Continuous Improvement:
   • Work with cross-functional teams to identify opportunities for process improvement.
   • Implement initiatives to enhance overall operational efficiency and quality.

Skills & Qualifications:

• Bachelor's degree in business, finance, or a related field.
• Proven experience as an Internal Quality Auditor in a banking or financial institution.
• In-depth knowledge of banking regulations and industry best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high-quality standards.
• Certification in quality management or internal auditing is a plus.