الوصف الوظيفي

Responsibilities:

1. Sales Support:
   • Assist the commercial banking team in preparing sales proposals, presentations, and client communications.
   • Coordinate with Relationship Managers to ensure timely follow-up on client requests and inquiries.
   • Manage client databases and CRM systems to track sales activities and customer interactions.
2. Administrative Assistance:
   • Schedule meetings, appointments, and travel arrangements for the sales team.
   • Prepare and distribute sales reports and performance metrics to management.
   • Handle correspondence, phone calls, and emails on behalf of the sales team.
3. Customer Relationship Management:
   • Serve as a primary point of contact for customer inquiries and issue resolution.
   • Coordinate with various internal departments to fulfill customer requests and resolve service-related issues.
   • Assist in organizing and hosting client events, workshops, and presentations.
4. Sales Process Optimization:
   • Collaborate with marketing and product teams to develop sales collateral and promotional materials.
   • Analyze sales data and market trends to identify opportunities for growth and improvement.
   • Assist in developing and implementing sales strategies to achieve departmental targets.
5. Compliance and Documentation:
   • Ensure compliance with banking regulations and internal policies in all sales-related activities.
   • Maintain accurate and up-to-date client records and documentation.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Proven experience in sales support or administrative roles, preferably within the banking or financial services industry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Strong organizational skills with the ability to prioritize tasks and manage time efficiently.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaborate effectively within a team.