B2B Account Manager
وقت كاملالوصف الوظيفي
Position Responsibilities
- research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
- seek out the appropriate contact in an organisation
- generate leads and cold call prospective customers
- meet with customers/clients face to face or over the phone
- foster and develop relationships with customers/clients
- understand the needs of your customers and be able to respond effectively with a plan of how to meet these
- think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
- work strategically - carrying out necessary planning in order to implement operational changes
- draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal
- have a good understanding of the businesses' products or services and be able to advise others about them
- ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
- train members of your team, arranging external training where appropriate
- discuss promotional strategy and activities with the marketing department
- liaise with the finance team, warehousing and logistics departments as appropriate
- seek ways of improving the way the business operates
- attend seminars, conferences and events where appropriate
- keep abreast of trends and changes in the business world.
Position Requirements
- tenacity and drive to seek new business and meet or exceed targets
- an excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
- interpersonal skills for building and developing relationships with clients
- written and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skills
- IT skills, including the use of spreadsheets
- teamworking skills and a collaborative approach to work
- decision-making skills
- the ability to multitask and prioritise your workload
- project management and organisational skills
- the ability to motivate yourself and set your own goals
- negotiating skills
- the ability to think strategically
- the ability to analyse sales figures and write reports
- a flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment
- initiative and the confidence to start things from scratch.