Job Description

Key Responsibilities:

• Develop recruitment plans for every department in the hotel based on seasonal necessities.
• Monitor employee working and attendance schedules including payoff times, breaks, and overtime.
• Assess, Screen, and interview qualified candidates.  
• Report on employee turnover rates.
• Execute employee retention programs such as end-of-season bonuses.
• Organize training programs for all hotel employees such as customer service skills training.
• Serve as a liaison for employees who possess inquiries on job-related issues.
• Collaborate accommodation, transport, and catering for our employees when needed.
• Administer remuneration, severance, and benefits policies.
• Make sure the hotel staff complies with hotel policies and standards.

Average Education Level: Bachelor’s Degree in business administration or business management.

Management Experience: 3-5 years

Key Traits:

• Organized
• Proficient knowledge of payroll Softwares
• Advanced knowledge in Labor Law KRG
• Languages ( Kurdish, English and Arabic)
• Empathetic
• Comfortable with difficult social situations
• Multi-tasker
• Strong ethical code