Job Description

Key Responsibilities

1. HR Strategy & Governance

• Develop and execute HR strategy aligned with the bank’s vision, mission, and Sharia-compliant values.
• Provide strategic advice to senior management on workforce planning, organizational structure, and culture.
• Oversee HR budgeting, workforce analytics, and reporting to management and regulators.

2. Recruitment & Talent Acquisition

• Manage the full recruitment cycle: workforce planning, job descriptions, candidate sourcing, and onboarding.
• Build relationships with universities, training centers, and professional organizations to attract top talent.
• Implement fair and transparent hiring practices in line with Islamic principles.

3. Employee Engagement & Relations

• Design initiatives to foster employee engagement, retention, and job satisfaction.
• Handle employee grievances, conflict resolution, and disciplinary procedures with fairness and compliance.
• Promote diversity, inclusion, and ethical workplace behavior.

4. Performance Management

• Lead the development and monitoring of Key Performance Indicators (KPIs) across all departments.
• Implement structured performance reviews and career development plans.
• Provide coaching and mentoring programs for staff and leaders.

5. Learning & Development

• Identify training needs and establish programs for technical, regulatory, and Sharia-compliance knowledge.
• Develop leadership programs for future managers and executives.
• Promote continuous learning culture through workshops, e-learning, and certifications.

6. Compensation & Benefits

• Design and manage salary scales, bonus systems, and employee incentive programs.
• Conduct market research to ensure competitive and fair compensation.
• Manage employee benefits (healthcare, insurance, allowances, retirement plans).

7. Compliance & Risk Management

• Ensure HR policies comply with Iraqi labor law, CBI (Central Bank of Iraq) regulations, and Islamic banking requirements.
• Oversee employee contracts, internal investigations, and documentation audits.
• Support compliance audits and regulatory inspections.

8. Organizational Development

• Lead initiatives for restructuring, workforce optimization, and succession planning.
• Introduce modern HR technology (HRIS systems, payroll automation, performance dashboards).
• Support change management during digital transformation and new branch openings.

9. Health, Safety & Well-being

• Oversee workplace safety policies in coordination with legal and risk departments.
• Implement wellness programs to support employees’ physical and mental health.
• Ensure COVID-19 and other health compliance measures are applied.

10. Leadership & Team Management

• Lead, mentor, and develop the HR department team.
• Build a strong HR support structure for all 16+ branches across Iraq.
• Act as a cultural ambassador, ensuring values of integrity, trust, and service are upheld.

Requirements

• Bachelor’s degree in HR, Business Administration, or related field (Master’s degree / HR certifications preferred).
• Minimum 7–10 years of HR management experience, preferably in banking or financial institutions.
• In-depth knowledge of Iraqi labor laws, CBI guidelines, and HR best practices.
• Familiarity with Sharia-compliant finance and Islamic work ethics is an advantage.
• Strong leadership, communication, and problem-solving skills.
• Excellent Arabic and English communication (written and spoken).