Job Description

Key Responsibilities:

• Assist the ERP implanter/partner with system configuration, data migration, user support, testing, and documentation throughout the implementation process.
• Participate in the ERP implementation, supporting each phase from planning to go-live.
• understand the company’s business operations, workflows, and processes, and can map the company’s processes and report requirements to the ERP system.
• Engages with stakeholders to gather and validate requirements, then implements them within the ERP system.
• Collaborate with team members to ensure smooth adoption and optimal use of the ERP system.
• Reviewing ERP help tickets, complaints, and user recommendations to support continuous improvement.
• Monitor project timelines, track progress, and ensure on-time completion of implementation milestones.
• Provide weekly and monthly reports to management to monitor the implementation process, track outstanding issues, and highlight progress.

Qualifications:

• Bachelor’s degree in computer science or equivalent.
• 5 years of experience in a relevant environment.
• analytical and problem-solving skills.
• Strong communication and collaboration skills, with the ability to present reports to management clearly.
• Excellent English communication skills.
• Ability to work under tight deadlines.
• Proficient with Microsoft office, especially Excel.
• Familiar with project management tools (e.g., Jira, MS Project, or similar).
• Strong organizational and multitasking skills.
• Project Management certificate is a plus.