Job Description

Main Duties and Responsibilities:

The below duties are expected of the employee:

• Ensuring that procedures are following according to Donut World Company standards across all locations
• Hiring, training, and scheduling all staff to ensure proper function of each branch
• Overseeing production to ensure daily demand is produced and met on time and to quality standards in coordination with Executive Pastry Chef and kitchen team
• Managing B2B accounts and other wholesale operation relationships
• Coordinating with Finance to ensure performance metrics are being achieved and controlling costs in line with company goals
• Assisting in procurement of ingredients, managing supplier relations and managing landlord relationships
• Developing menu selections, promotional offers and sales techniques company-wide

Skills

• Language Skills: Must know English- Kurdish and Arabic is a plus
• Computer Skills: Able to understand and use a POS system (basic working knowledge), MS Word, Excel, Powerpoint
• Organizational Skills: Must be a good communicator, organized, attention to detail, able to work under pressure, customer relationship management

Requirements:

• Education: High School Diploma or above
• Previous Experience in Year & Field: At least two-years prior experience in the service industry is required
• Preferred Nationality: Any